Frequently Asked Questions

Below FAQ are some common concerns of our customers, please feel free to ask us a question below if you'd like it answered, OR feel free to e-mail us at info@shopforefathers.com

How do I return/exchange my item?
At the bottom of the Fore Fathers "Home Page" there is a tab labeled "Start my Return or Exchange". Click the “Start my Return or Exchange” tab to be directed to a return portal that will process your return/exchange. Once in the return portal, you'll need to enter your Order-Number available to begin.
If approved, a return/exchange label will be generated and sent via email.

What is your Return policy?
At Fore Fathers we understand mistakes are made. Whether you ordered the wrong item; or need to swap out the size. We've created a return and exchange process that is easy to understand and simple to start.
You may return unused, undamaged, unwashed merchandise (tag must be attached) within 30 days of receiving your package to qualify for a product exchange or refund.

Does Fore Fathers pay to return or exchange items?
We offer FREE, pre-paid shipping on both returns and exchanges.
We apologize in advance, but we CANNOT return items from multiple orders together. The items must be sent back with the return label generated from their original order.

How Long does a return/exchange take?
Once Fore Fathers receives a returned item for exchange, please allow a minimum of 5-7 business days for your request to be completed.

SPECIAL CONDITIONS AND TERMS
If the item is in a condition that doesn't allow us to resell (i.e. previously worn, washed or damaged), we will NOT be able to issue an exchange or return. The customer will be contacted and shipped back the item they returned.
If you are looking to exchange an item that is sold out, you will be contacted about choosing an alternative item in the same price range, receiving store credit, or being issued a refund.

Standard Shipping
Standard Shipping is available for a flat rate of $5.00. All orders with Standard Shipping will be shipped via United States Postal Service (USPS)

UPS Ground
UPS Ground Shipping is available for a flat rate of $12.00. All orders with UPS Ground shipping will be shipped via UPS

UPS 2-Day Shipping
2-Day Shipping is available for a flat rate of $34.00. All orders with 2-Day Shipping will be shipped via UPS. Please note, any orders placed after 2pm will ship next business day. Orders placed after 2pm on a Friday, will not ship until the next business day - Monday

NEXT DAY SHIPPING
Next Day Shipping is available for a flat rate of $45.00. All orders with Next Day Shipping will be shipped via UPS. Please note, any orders placed after 3pm will ship next business day. Orders placed after 1pm on a Friday, will not ship until the next business day - Monday.

FREE SHIPPING
We offer complimentary shipping for all orders with a subtotal over $150.00. Free shipping applies to domestic shipping only.

What size am I?
On every product page, located on the right hand side, we've placed our "Size Guide" tab

How often do you refill your inventory?
Fore Fathers targets releases and restocks once a quarter. Our exclusive and limited edition products will be released once a year.
To be notified of a restock, you can either sign up for our main email list in the bottom footer of our website, or you can go directly to the product page of the item you want and sign up to be notified for the specific size you need. To do so, you’ll select your size and above the “Sold Out” button, you’ll select the “Notify Me When Available” link. You’ll be notified of any inventory added in your size selection, so that you can be one of the first to know when it’s back in stock!

New Customer purchase
As Dads, we're grateful for your support. All NEW customers can receive a first - time customer discount of 10%. Just sign up to our mailing list on our homepage on the pop-up or in the footer menu.

How Do I contact support?
Please send all questions and inquires to info@shopforefathers.com. This email can also be found at the bottom of our Home-Page

Do you offer WHOLESALE opportunities?
Yes, we do. Please send your contact info and additional details to info@shopforefathers.com

Ask Your Questions